Workforce Analyst (Scheduler)

Summary

Responsible for developing and maintaining workload and staffing forecasts, analysis tools and reports, and weekly to interval-level staffing requirements for scheduling.

Your day-to-day

Utilize IEX scheduling software to generate optimized schedules that balance the needs of the business with the needs of the representatives.

Responsible for scheduling for numerous multi-site programs, duties include adjusting tour groups and running what if scenarios to find the best mix of creative schedules.

Responsible for creating staffing lines, leading weekly staffing meeting calls with the senior management team and making staffing/schedule change recommendations.

Scheduler will process time off and shift trade requests and upkeep time off data base.

Partner with forecaster/planner to determine the need for new hire classes. Assist in the upkeep of long-term capacity planning models.

Strong interpersonal skills, presentation skills, and ability to work productively with all levels in an organization.

What you bring to the table

Minimum 1 year of previous Workforce RTA experience is required.

English level (B2 or above) is required. Strong interpersonal and English communication skills (Oral & written).

Highly organized and proactive. Ability to work in a fast-paced environment.

Strong analytical and organizational skills, including trend analysis.

High intermediate Excel proficiency.

Ability to handle multiple projects under pressure.

Capable to work on-site with flexible schedule including weekends is required.