Medical Billing Agent

Are you ready to dive into the dynamic world of Medical Billing? Join our team as a Medical Billing Superstar! We're on the lookout for someone passionate about providing top-notch service for one of our prestigious US-based clients. This exhilarating full-time position awaits you in the vibrant city of Montevideo, Uruguay.

JOB SUMMARY:

• Delivering exceptional customer service while effectively collecting outstanding and aged account balances.
• Documenting all collection activity, maintaining organized records, and promptly responding to inquiries from relevant parties.
• Ensuring the quality, integrity, and proper execution of assigned tasks.
• Adhering to all relevant policies, procedures, and regulations at local, state, and federal levels.
• Maintaining satisfactory levels of productivity across all assigned accounts.
• Efficiently utilizing processes and client systems to maximize effectiveness.
• Recording and maintaining complete and accurate documentation of all activities.
• Developing feasible payment plans for patients or responsible parties to adhere to.
• Analyzing data to identify trends and presenting areas of focus for informed decision-making and strategic planning.
• Responding to and following up on all inquiries and requests.

KNOWLEDGE, SKILLS, ABILITIES:

• Effective verbal and interpersonal communication skills.
• Proficient in phone etiquette and soft skills.
• Strong critical thinking and investigative abilities.
• Bilingual proficiency in Spanish and English for both verbal and written communication.
• Competent in computer skills.
• Ability to comprehend and interpret medical claims.
• Aptitude to assess problems and determine appropriate courses of action.
• Maintaining a professional demeanor and attitude.
• Detail-oriented with a commitment to excellence.

EDUCATION / EXPERIENCE:

• High School Diploma.
• 1+ year of experience in credit/collections or customer service.
• Alternatively, completion of 1+ year of university coursework.

The job is full English and requires an advanced oral and written/bilingual level.