Service Desk Agents - English and European languages-

Join to the TATA CONSULTANCY SERVICES Team!


We’re looking for Service Desk Agents, passionate about learning, with excellent customer skills, to work in a multinational IT company.

KEY RESPONSIBILITIES:

-Should be able to handle inbound / Outbound calls

-Serve as the first point of contact for customers seeking technical assistance

-Follow-up and update customer status and information


SKILLS AND EXPERIENCE REQUIRED:

-Intermediate / advanced English level
-Intermediate / advanced German or French level
-Excellent Verbal and Written communication skills
-Time availability, including weekend shifts
-Good understanding of computer systems, mobile devices and other tech products
-Customer-oriented and should have good customer handling skills